How Dealerships Can Create a Great Online Shopping Experience

dealerships must create a great online shopping experience

Let’s cut to the chase. Online shopping is here to stay. Research indicates that more than 263 million American consumers shop online. For perspective, that’s about 80% of the U.S. population. If you’re wondering whether people actually prefer this route or are doing it because they have no other choice, the former is true. Around 56.6% of American consumers prefer an online shopping experience. 

The industries dominating e-commerce include apparel and accessories, computer and consumer electronics, furniture and home furnishings, and health and personal care and beauty. However, want to know what industries are also attracting online shoppers? The auto market. 

Consumers are embracing online car buying and seeing more satisfaction from it than those who purchase vehicles in person. A 2022 survey by Progressive suggests that 78% of U.S. consumers who bought a vehicle online thought it was a highly satisfying online shopping experience. In comparison, only 58% of people who bought a car in person thought it was gratifying. 

The great satisfaction rates with online car buying provide a significant reason to believe that consumers will continue to take a digital path to purchase a car. An IBIS World report even indicates that the 2022 online car market will surpass its current value of $38.1 billion by 5.1%. 

However, what does all that mean for your dealership? Why should you care about any of this information? It’s simple—you need to start creating a great online shopping experience to ensure you get a piece of the digital pie. 

how dealerships can create a great online shopping experience

Steps to creating an online shopping experience

Building a great digital experience for online shoppers can sound intimidating, especially if you’ve never done it. If your dealership has generated most of its sales in person—like many dealerships have— shifting your focus online can sound like a challenging task. You may not know which strategies to take to accomplish this goal. But fortunately, this article will provide specific steps your auto dealership can take to start creating a great online shopping experience.  

1. Provide incentives and rebates

There’s nothing like a good deal to get consumers to purchase a vehicle online. That’s why you should make sure to spotlight every incentive and rebate available on your website. Be clear about the deals consumers can take advantage of when they shop online. The digital shopping experience should always promote incentives and rebates to increase sales. 

2. Have a unique brand voice 

If people have never heard of your auto dealership but come across it online, how can you ensure they remember your business? Develop a unique brand voice. 

You want your dealership to be memorable, and one of the best ways to accomplish that is with a brand voice that’s relatable, personable, and distinct. Consumers want to feel like they know you even if the relationship they’re building with you is online, so make sure you create a brand voice that builds a lasting connection. Doing so will lead to trust, and trust will lead to purchases. 

3. Implement VIN-specific ads

Personalized advertising is always a great way to deliver an excellent online shopping experience, and with VIN-specific ads, you can do that. These types of advertisements target consumers who are ready to buy a car and match them with suitable vehicles in your inventory. How does that work? 

Maybe a shopper is looking for information online about a vehicle. In that case, VIN-specific advertising will provide that information through creative, interactive ads. Basically, this strategy is all about delivering personalized content and prioritizing a hyper-targeted marketing approach. 

4. Refresh your company website 

Your website is the first impression that consumers will receive about your dealership. As such, you need to make sure it’s top-notch. According to Stanford web credibility research, 75% of consumers admit they judge a brand’s credibility based on its website design. So how can you update your site in a way that builds trust with online car shoppers? 

First, focus on loading speed. Around 79% of consumers said they wouldn’t return to a slow website to make a purchase, and 44% of consumers would share their poor experience with others. If you don’t want to be the dealership people are talking negatively about, have a fast website. Most people want a web page to load in two seconds or less. 

Next, make sure you have great images on your site. Ideally, they should be your own photos. However, if that’s not an option, use high-quality stock photography. 

Finally, make sure your website is easy to navigate and clutter-free. Your site should be intuitive, with call-to-action buttons clearly visible, categories readable, organized, and clickable, and links working perfectly. Your site shouldn’t be bogged down with too much information or graphics. It should be simple, sleek, and easy to follow. 

5. Handle DMV needs online

In a world where everyone wants things done quickly, you can’t afford to handle your customers’ DMV needs online. If you have to get tags, titles, registration, and license plates for car buyers, don’t do all of this the traditional way. Visiting or calling the DMV will require your customers to wait weeks to get what they need as you gather and fill out the correct paperwork. 

If you want to give buyers what they need faster, move your DMV tasks online. You can easily do this by working with a private DMV services company like Barry Risk Management, which uses a fast online process to provide the DMV documents your customers need in a timely manner. Even better, companies like Barry Risk Management gather and fill out the DMV paperwork for you so that you don’t have to worry about it, saving you time as well. 

Craft the best digital journey

With more people going online to find and purchase cars, you must start building an online shopping experience that attracts and pleases potential customers. Using the tips above will get you started on the right path, so implement them as soon as possible. That way, you can position yourself as an option for online car shoppers. 

Offload This Task to Focus on Consumer Demand for Cars 

consumer demand for cars

Do you like when consumer demand for cars rises? If so, you’re probably having a great time watching cars leave the parking lot quicker than they arrived. 

Dealerships across the U.S. are noticing a steady demand for new and used vehicles, despite high-interest rates, inflation, record-high car prices, and concerns about the economy. Recently, General Motors said new car sales increased by 24% in the third quarter of 2022. Hyundai and Kia also indicated that they experienced record third-quarter sales, and Volkswagen shared in the industry’s success, with sales increasing 12% in the third quarter. 

But despite car sales soaring because consumer demand is increasing, being an auto dealer isn’t an easy job right now. These days, you have a lot of tasks to juggle, and that can make it incredibly difficult to focus on consumers’ needs.

A task to relinquish

Let’s cut straight to the chase. What else is on your mind while you try to prioritize sales? Is it the chip shortage, staffing needs, or limited supply? If you’re honest, maybe it’s all three. In either case, you can’t focus on meeting consumers’ demand for cars if you’re being pulled in so many different directions. But what’s the solution? Simple—start relinquishing some of your responsibilities. 

This tip may sound scary. Delegating is never easy, especially when you don’t have the right employees to take on some of your responsibilities. However, there’s at least one task you can offload, and you don’t have to worry about finding an employee to handle it: completing DMV paperwork

This responsibility can easily be handled by a private DMV services company. With this type of business by your side, you can have an expert handle all of your DMV needs, including the following: 

  • Obtaining license plates: Some of your customers want you to provide their license plates instead of retrieving them themselves. This step can become a headache, as gathering and filling out the paperwork can take a while. But a private DMV services company can handle everything for you from beginning to end to ensure your customers get their license plates in a timely manner. 
  • Getting car titles: Car titles are documents your customers need as soon as possible. With a private DMV services company, you can make sure buyers get them quickly and with no hassle.
  • Providing vehicle registration: Instead of collecting and turning in the forms to get your customers’ vehicle registration, a private DMV services company can do the legwork for you. That way, you don’t have to worry about it.

Ultimately, private DMV services companies can help shoulder some of the weight you carry as a busy auto dealer who’s juggling multiple demands. And working with one will give you a chance to focus more on meeting consumers’ needs for cars. However, that opportunity does require you to do one critical thing: work with a good, credible company. 

How to find a private DMV services company 

Finding a reputable private DMV services company isn’t easy, primarily because many of these businesses don’t have the experience to know which DMV forms are needed to complete a particular service. The time it’d take for them to find out is the same time it’d take for you to finish gathering and submitting the forms yourself. 

So if you want to work with a company that will actually save you time so that you can spend more time on meeting consumers’ demands, there are a few things you should look for when searching for a private DMV services brand. 

1. Decades of highly-rated experience 

DMV rules and forms are extensive. They can be challenging to understand and require you to read pages of information to complete the service you need to be done. That’s why you can’t have an average private DMV services company partner with you. 

Instead, you need one that’s been in business for decades and has great customer reviews. A company with these two qualities will undoubtedly have the skills and knowledge to help you and the support of many customers to prove it. 

2. Industry Knowledge 

The DMV industry is always changing, and many states have different guidelines, making it imperative to work with a business that has employees who are up to date on regulations in your city. A private DMV services company that’s credible will know all the current rules in your state, the latest documents that need to be filled out, and the old forms you no longer need to prioritize. 

3. Digital capabilities 

Everyone is moving their business online, even auto dealers. And efficient DMV services companies are following suit. You don’t want to work with a business that’s just as paper-based as the actual DMV. That situation will only lead to the same problems you experience with the DMV: long wait times and misplaced forms. If you want to give your customers what they need in a timely manner, you must work with a DMV services company that strictly operates online. 

The answer to your problems 

So you know what to look for in a private DMV services company, but now you need recommendations on who to use. Fortunately, you don’t have to search far and wide for suggestions. 

Barry Risk Management can offer the DMV services you need. We provide auto dealers’ customers with everything from car titles, tags, vehicle registration, and license plates. We also have over 30 years of experience in the DMV industry, excellent customer reviews, and an online platform to complete our tasks. 

It doesn’t matter what state your dealership is in—we have the expertise and knowledge to help you. With Barry Risk Management, you’ll have the private DMV services company you need to outsource one of your biggest tasks so that you can focus on making more money. 

Want to try out Barry Risk Management? Reach out to one of our representatives at 1-888-995-TAGS(8247).

How to Reduce Sales Stress at Your Dealership 

sales stress

Let’s be honest. No one wants a stressful job. But when you sign up to run a dealership, stress can quickly become a part of your day-to-day life, especially if you have a small team and handle all the sales. When starting a dealership, you may be the only salesperson for a while. Hiring help won’t be possible until your business reaches a certain threshold, and in some ways, that’s good. Commission is yours for the taking. 

However, selling cars can be incredibly challenging. On top of running your business, you have to deal with various obstacles like the following: 

  • Self-motivation: Staying motivated enough to run a business is one thing. Staying motivated enough to sell cars is another. Unlike other jobs where you can take multiple breaks and zone out periodically, selling cars doesn’t provide that leeway. If you get too lax, your bank account and business will suffer. 
  • A competitive environment: The auto industry is competitive. What you fail to provide customers are things other dealerships on your block will readily offer. This environment puts pressure on you to succeed, but the inability to handle this pressure can be overwhelming and induce anxiety.  
  • Little job security: If you’re not making sales, guess what happens? Your dealership closes. Handling sales yourself requires you to be “on” all day, every day. No one can step in when you’re feeling off, so if you’re not hustling, your business will vanish before you have time to process what’s happening.
  • Balancing other priorities: When you’re the sole person making deals, it’s hard to prioritize other responsibilities. You can get so focused on driving sales that you forget to do everything that happens afterward and all the tasks that come with running a business, even though they’re just as important. 

All of these factors can make selling cars pretty stressful. But if you want your dealership to succeed and grow to the point where you can hire other salespeople, don’t quit because you’re overwhelmed. Instead of closing your doors, there are six steps you can take to reduce sales stress at your dealership. 

1. Outsource DMV tasks

There are some tasks you shouldn’t have to worry about, and filling out DMV paperwork is one of them. If you want to focus on closing deals, you need to outsource some of your tasks, and the best one to delegate first is your DMV responsibilities. This includes the forms you have to fill out to get your customers’ licenses, registration, titles, tags, and more. 

Instead of doing those things yourself, you can work with a private DMV services company like Barry Risk Management. Companies like ours know which documents you need to fill out after completing a transaction. Also, private DMV services companies like ours can submit the paperwork for you so that your customers get what they need without you having to worry.

The only things that separate Barry Risk Management from other options are our 30+ years of experience and ability to do everything online. Most companies don’t offer that knowledge or convenience, but we do to ensure your customers can drive their new vehicle without any hassles.  

2. Establish boundaries 

You need to set clear boundaries with any job, but that’s especially true when you’re a small business owner managing all of your sales. You can get leads at any time of the day, but you need to establish healthy boundaries to prevent yourself from overworking and bringing work home with you every night. If that means silencing your notifications and not checking email on your days off, do it. 

3. Exercise regularly 

“I don’t have time” is a great excuse to avoid a workout. However, if you’re serious about reducing your sales-related stress, exercising will become a regular part of your routine. Working out releases endorphins, leading to higher energy levels and a better mood. Exercise also helps strengthen your immune system so that you feel your best and don’t have to take so many sick days. 

4. Maintain a healthy diet

When you’re stressed, it’s easy to turn to alcohol or comfort food. While these things are okay in moderation, it’s not good to make them staples in your diet. Stress makes your body release more cortisol and adrenaline, two hormones that can negatively impact your health. Additionally, stress can affect your blood flow and blood pressure. And when you turn to things like comfort foods, which can be high in sugar and fat, things can get even worse. 

Healthy foods, on the other hand, can decrease the adverse effects of stress by reducing weight gain, lowering oxidation and inflammation, and improving blood flow in your body. 

5. Take time off

It’s easy to work non-stop to make more money, but taking time off is important. Instead of living at your dealership, take a break every once in a while. Unplugging from work for an extended period can help you recharge and return ready to work with increased focus, discipline, and productivity. 

6. Focus on customer needs 

When you’re selling cars, do you focus more on listening and getting to know your customers or promoting a specific vehicle? If it’s the latter, you’re putting too much stress on yourself. Trying to sell a particular model can limit your success and prevent you from closing more deals. So, take the pressure off by simply listening to your customers’ needs and understanding what they want to guide them towards the right vehicle. When customers see you care about meeting their needs, they’ll want to make a deal with you. 

Make car selling more enjoyable 

Selling cars doesn’t have to be incredibly stressful. If you implement healthy habits, you can enjoy running your dealership and making deals without the anxiety that’s usually involved. So, use the above tips to make car selling a manageable money maker that allows you to bring more people on board. 

Want to outsource your DMV tasks? Reach out to Barry Risk Management at 1-888-995-TAGS(8247).

How Dealerships Can Move This Part of Their Car Sales Online

car sales online

What used to only happen in person is now occurring online at a fast pace. Over the past few years, car dealerships have experienced an increase in online transactions, with 30% of U.S. new car sales taking place digitally in 2020.

This shift towards online purchases correlates with consumers’ recent shopping habits. Studies suggest that 59% of car buyers spend time researching vehicles online, likely a reason automotive executives expect online car sales to reign in the near future.

According to a poll conducted by Automotive News, 46% of automotive executives predict a significant increase in direct-to-consumer sales by automakers, pushing typical franchised dealerships to the side. The poll also suggests that 78% of executives think most new car sales will occur online by 2030. 

If you’re like other dealers, you’re either prepared or preparing for this major shift towards online car shopping, especially if you want to maintain a successful business. Maybe you’re creating digital ads instead of traditional ones, sprucing up your website instead of buying a new lot, and hiring a social media manager instead of another salesperson. All these steps are great and necessary if you want to compete with other car dealers online, but there’s another step in your sales process that should be digital: your DMV strategy. 

Handle Your DMV Needs Digitally 

learn how to do your car sales online.

Once you complete a car sales transaction, what happens next? You have to do the paperwork for the DMV to ensure your buyers get their tags, license plates, registration, and more. Finding the applications for these materials and filling everything out is always a hassle, and failing to do so quickly can slow down your ability to finalize transactions. 

That’s why you need to consider moving your DMV process online. Instead of compiling all of the necessary paperwork, filling it out by hand, and submitting it in person, you should make this step entirely digital. Doing so will provide multiple benefits, including the following. 

1. Improves the customer experience 

There are many reasons consumers are shopping for vehicles online. One of the biggest is that it offers a better experience. Shopping for cars online means people don’t have to plan a trip to the dealership, experience long wait times, deal with pushy salespeople, or get flustered by large crowds. Searching for cars digitally also provides a quick and easy way to look at different options, find the best prices, and customize vehicles. 

But this excellent customer experience can come toppling down if buyers have to wait a while for their tags, license plates, and registration because you’re doing things the traditional way. Handling DMV needs online ensures buyers get what they need quickly to continue having a great customer experience. 

2. Provides convenience

Another benefit of doing DMV paperwork online is that it’s convenient for you. Taking the digital route means you no longer have to suffer through long lines at the DMV, experience constant back-and-forth with representatives, or try to stay organized as you manage tons of documents. An online DMV process is smooth and hassle-free if you approach it correctly. 

3. Boosts productivity   

Do you want to increase your productivity to have more time to close deals? If so, handling DMV paperwork online can help. You can significantly cut the time it takes to gather material for the DMV by doing everything digitally. What used to take weeks could now take days. And having more time on your calendar will allow you to focus on other important tasks like finding creative ways to increase sales online. 

How to handle DMV paperwork online

If addressing your DMV needs digitally is the next step you must take as car sales shift online, it’s not hard to make this happen. In fact, all you need to do is work with a private DMV services company like Barry Risk Management. 

We handle dealers’ DMV paperwork, so they don’t have to worry about this task. And we do everything digitally. From gathering the paperwork to filling it out, everything we do happens online to ensure dealerships give their customers what they need in a timely manner and maintain a high level of productivity. 

Tons of dealerships across the nation have outsourced their DMV tasks to our team. We have over 30 years of experience in the industry and understand the DMV rules in every state. Because of that, we have the knowledge to ensure any and every dealer provides the proper material to their customers. 

So if you want to join the league of dealers who trust us with their DMV needs, reach out to our team. One of our representatives will walk you through our online process and answer any questions you may have. Afterward, we’ll start taking care of your DMV paperwork digitally so that every step of your car sales process is online, leading to a better experience for you and your customers. 

Contact us at 1-888-995-TAGS(8247) to start shifting your DMV strategy online!

The Top Tasks to Outsource in The Car Dealership Sales Process

car dealership sales process

If you’re an auto dealer, there’s one thing you know for certain: the industry is experiencing unique challenges in the sales process. Most of these challenges aren’t easy to solve. Some even require significant shifts in how your dealership does business. However, if you want to be successful in today’s competitive environment, you need to be able to solve your organization’s most pressing sales concerns, and that can only happen if you have time to address them. 

But how can you get that time? The only way you typically can: you must outsource specific sales-related tasks to create an opportunity to handle others. This idea may sound scary initially, especially since sales are a pivotal part of your business, but don’t worry. The tasks we recommend outsourcing happen after you’ve completed a transaction, leaving the beginning of your car dealership sales process intact. 

If you’re wondering what tasks we’re referring to, we’ll get to them soon. But first, let’s dive deeper into the sales challenges you’re facing that make it necessary to outsource certain responsibilities.

Low inventory remains a top concern

The first problem your dealership may be experiencing is low inventory. With the ongoing shortage of semiconductor chips, manufacturers have had trouble producing new vehicles, and it’s left dealerships like yours in a bind. In fact, many dealers can barely get 1 million vehicles in stock when they’re typically used to having 3 million cars in inventory. 

Some dealerships are handling this problem by reducing sales incentives and increasing prices. You might even be doing the same things. However, while these responses are normal and understandable, they don’t prevent consumers from becoming frustrated during the car dealership sales process. 

Car shoppers are competing for fewer options while facing significantly higher prices. In December 2021, the average price for a new vehicle cost more than $47,000, which is $12,000 over the average price at the beginning of 2020. These high prices, along with increased competition, mean you have to educate consumers on why there’s low inventory while trying to ease their frustration to ensure you don’t permanently damage the relationship. 

Even if shoppers can’t buy a vehicle immediately, the last thing you want to do is let them walk away angry and unwilling to work with you once inventory increases and prices stabilize. So spending ample time managing consumer relationships is essential for long-term success. 

Navigating a different sales process 

navigating a new car dealership sales process

Outside of managing consumers’ emotions and low inventory, your team also has to learn a new sales process. Before the pandemic, your salespeople were primarily responsible for test-driving vehicles with walk-in customers and delivering compelling sales pitches face-to-face. But today, many customers are shopping for cars from the comfort of their homes, meaning your sales team has to shift their efforts to the digital world. 

If your dealership wants to make sales, your team has to focus on answering online requests quickly and delivering vehicles to buyers who bought their cars online. Doing this requires your salespeople to become more analytical and tech-adept than ever before. Additionally, they’ll have to navigate a new consumer journey and discern which digital touch points will allow them to make the most impact. 

The learning curve can be steep, so your sales team will need to spend sufficient time understanding it. Otherwise, your dealership could face more challenges than necessary.

Outsource tasks to address the big issues

With low inventory, consumer frustration, and a new sales process for your team to learn, you can’t afford to focus on tasks that can easily be outsourced. Instead, your full attention must be on the most significant obstacles affecting your business. So, to make time for what matters most, you should outsource the DMV responsibilities in your car dealership sales process.

These responsibilities include the paperwork you have to fill out to get a buyer’s tags, vehicle registration, license plates, and more. Tasks like these are easy for private DMV services companies. These types of organizations can gather the necessary paperwork to turn it in so that your customers get what they need in a timely manner. 

The only essential factor to consider is the DMV services company you work with—some of these organizations have minimal experience in the DMV industry. Additionally, many of them don’t know which forms to complete for certain DMV services. However, a reputable company will know all the ins and outs of getting tags, vehicle registration, license plates, and more, making it easier for you to trust outsourcing these tasks to them. 

A reputable company for your DMV Needs

If outsourcing your DMV tasks will free up your time and benefit your dealership, you don’t have to look far for a reputable company to help. In fact, our team at Barry Risk Management can step in to handle all of your DMV-related responsibilities. 

We have over 30 years of experience in the DMV industry and work with dealerships across the U.S. Even better, we do everything online, so you don’t have to visit our office to get the help you need. You can remain at your dealership to focus on increasing inventory, maintaining customer relationships, and conducting sales online. 

So, give us a call at your earliest convenience. One of our representatives will answer any questions you have and start completing the DMV paperwork for your most recent customer. 

Dial 1-888-995-TAGS(8247) to get in touch with one of our representatives at Barry Risk Management!

How Auto Dealers Can Overcome the Labor Shortage in 2022 as Consumer Demand Rises

Labor Shortage in 202

While every brand is unique, there’s a chance your dealership has one thing in common with auto dealers across the country: a sharp increase in consumer demand. In U.S. showrooms, people are buying makes and models almost as quickly as they can be made. 

Empowered by a strong economic recovery and low-interest rates, consumers are racing to snatch up new and used vehicles. The growing interest in car buying has even led some dealers to contact former customers to see if they can buy back their vehicles to meet consumer demand for used cars. 

Of course, this increased need has some benefits, especially financially. The U.S. Bureau of Labor Statistics indicates that prices for used vehicles were 40.5 percent higher in January 2022 than in January 2021. Transaction prices for new vehicles also shot up by 12.2 percent within that same timeframe. And according to a report by Edmunds.com, 8 out of 10 car shoppers paid over the sticker price in January compared to 2.8 percent last year. 

Maybe your car dealership is seeing similar sales. With consumer demand increasing, it’s possible you’re speaking with more customers than ever before. But how manageable is that workload if you’re understaffed like many other car dealerships in the U.S.? 

Labor shortages in 2022 are impacting success

It’s no secret. The Great Resignation is impacting many markets, including the auto industry. Around 57 percent of car dealerships are understaffed, and 80 percent expect workforce challenges to get worse in the short term. 

Some states are faring notably worse than others. For example, there are thousands of open jobs in the auto industry in Alabama. And car dealerships in Michigan are seeing few people apply for open positions while new hires quit by lunchtime. But this quick turnover aligns with industry research. 

The employee turnover rate in auto dealerships is 46 percent, more than double the average U.S. rate of 19.6 percent. For sales employees, the stats are even higher. The auto industry’s annual turnover rate in sales departments is a whopping 80 percent. 

With many open positions and a high turnover rate, it’s hard to keep up with consumer demand for new and used vehicles, and you may have noticed this at work. Trying to sell cars while handling all of the DMV paperwork for recent transactions isn’t easy. You could easily spend all day and night in the office just filling out and submitting the documents for car buyers’ titles, tags, license plates, and more. 

Obviously, decreasing this burden is possible with strong and consistent recruiting efforts. If you can onboard the right employees who won’t quit during their lunch break, it’ll be easier to meet consumer demand and fulfill all of the other responsibilities that come with your job. 

But hiring top talent takes a while, and you need an immediate solution to your problem to sustain your business and keep a level head. With that in mind, the best option is to work with a private DMV services company. 

Why you should use a private DMV services company

First thing’s first. A DMV services company will not help sell the vehicles on your lot. These organizations do not provide sales associates. However, they fill in the gaps by handling all of the DMV paperwork you or a sales associate would have to do after a transaction. That means half the battle—and specifically, the last half—can be outsourced to a reputable company. 

With a private DMV services brand, the labor shortages you’re experiencing in 2022 will feel less stressful. While you and your team handle a packed sales volume, the representatives at a private DMV services company will manage the other important aspects of completing each transaction. They’ll get your customers’ tags, license plates, vehicle registration, and titles. A credible brand will know which documents to fill out and submit to acquire these necessities and will have everything to car buyers in a short timeframe. 

All you have to do is find a reputable private DMV services company to handle these responsibilities. Then, you can put more hours back into your day to focus on sales and consumer needs. 

Barry Risk Management is here to help 

Barry Risk Management is a private DMV services company you can rely on to handle the paperwork you don’t have time to touch. Everything we do happens online, so you don’t have to visit our office to drop off any information. We prioritize convenience, and we already know you’re strapped for time, so you can get what you need by interacting with us online. 

Only the first step requires a quick phone call. That way, we can better understand your needs and walk you through our process. During the call, you’ll speak with one of our representatives—all of them have over 30 years of experience in the DMV industry, so you’ll be in good hands with anyone on our team. 

Just give us a call to talk through the specifics. You don’t need to continue sinking under the weight of labor shortages if you can make the rest of 2022 an easier and less stressful year. Let a private DMV service company like us take some of the load off by managing the paperwork from your increased sales volume.

For a deeper look into how our team at Barry Risk Management can help, contact us at 1-888-995-TAGS(8247). 

How Auto Dealers Can Quickly Handle DMV Paperwork

DMV paperwork

If you’re an auto dealer, business is about to get busy. The intent to buy new or used cars is increasing amongst consumers. Research suggests that 94% of people are looking to buy a new car, and 97% of consumers have intentions to buy a used car.

These numbers have significantly increased since 2020, which means you can expect to ramp up sales and bring in more deals. But while you’re speaking with eager consumers and showing the vehicles on your lot, keep in mind that making an official sale won’t be a walk in the park, and that’s not because customers will be demanding. It’s because the DMV will be more challenging to work with than usual. 

The DMV wait times are increasing 

You may have heard that businesses spanning various industries are currently facing staff shortages. According to the Job Opening and Labor Turnover Survey by the Department of Labor, there were 11.3 million job openings in January 2021. 

Of course, when an organization is short-staffed, you’ll experience longer wait times than usual, and unfortunately, this is especially true with the DMV. There’s no reason to sugarcoat it—the DMV is notoriously slow, and when you throw in labor shortages, getting things done will move at a snail’s pace, and that’s not an exaggeration. 

DMVs across the U.S. have fewer employees than usual, leading to longer wait times. In fact, a DMV in Oregon recently reported that it’s trying to keep things going with only six employees on most workdays when it usually has 17 employees on hand. 

With these severe staff shortages, you’ll have a tough time completing the forms you must give the DMV after you sell a new or used motor vehicle. Most likely, you won’t even know which documents to fill out and submit to make a transaction official. 

The DMV requires a plethora of paperwork, and keeping up with it can be challenging, which is why it’s tempting to call the DMV or go in person to figure everything out. But because DMVs are so short-staffed, it’ll be incredibly difficult to get someone on the phone. And speaking with an associate in person could take hours or an entire workday. 

How to skip the long DMV process

the best ways for auto dealers to handle DMV paperwork

While the DMV may not be able to assist you in providing necessary paperwork, you can’t let that stop you from making sales. Otherwise, you won’t have a dealership. However, how can you figure out which documents to give the DMV so that your customers can drive their vehicles legally? 

The best step is to use a private DMV services company, which will act as an intermediary between you and the actual DMV. A good, reputable company will know the exact documents to submit to the DMV and will even deliver the forms for you. With this type of business working by your side, you’ll not only complete the necessary forms to make your transactions official, but you’ll also have the opportunity to give your customers essential items, including the ones below. 

1. Titles

Without a title, who’s going to believe someone owns their car? You need to get this document to your customers as soon as possible, and a private DMV services company will make that happen. It’ll handle and submit the required information to the DMV, ensuring you get titles to your customers in a timely manner.  

2. License Plates 

After you make a sale, you need to give your customers a temporary license plate. However, keep in mind that you may need to provide the official license plate as well. Some customers will prefer you to do it instead of handing it themselves, but accommodating this request can be quick and painless with a private DMV services company. 

This type of business will gather all of the necessary forms and give them to the DMV. Then, your customers will have an official license plate in their mailbox in no time. 

3. Tags and registration 

Other items your customers may want you to provide are their tags and vehicle registration. And no, this doesn’t include the temporary tags and registration you give them before they drive off the lot. 

Most likely, you’ll also need to provide the official documents, which a private DMV services company can handle for you. Instead of filling out the paperwork yourself, a private DMV services company will get everything together, submit it, and make sure your customers receive their tags and registration quickly. 

The best DMV services company to use

Using a private DMV services company may sound like a good idea. But this good idea can fail fast if you don’t use a great DMV services company. An inexperienced one won’t know which documents to submit to the DMV after you make a sale, leading to chaos, confusion, and unhappy customers. 

However, our team at Barry Risk Management isn’t inexperienced or unknowledgeable. We’ve been working in the DMV industry for over 30 years, so we know exactly what you need to provide to legitimize your transactions and help customers get what they need. 

Even better, we handle everything online, so you don’t have to take a break out of our busy schedule to visit us. You can focus on making deals and give us a call in between to let us know what you need. We’re available and ready to provide the DMV services you require, so reach out to speak with one of our representatives so that you’re equipped to handle your increase in sales. 

Use a team of experts to handle your DMV needs by calling Barry Risk Management at 1-888-995-TAGS(8247). 

Where to Find Great Auto Dealership Insurance Quotes

learn how to find auto dealership insurance quotes

Running an auto dealership is hard. Not only do you handle everyday business tasks that come with owning a company, like managing people, hitting sales goals, and marketing your services, but you also have to fulfill a responsibility that some companies never worry about: protecting your inventory. 

Without working, undamaged vehicles on your lot, you can’t make sales. And if you can’t make sales, you can’t make money, which will quickly lead to a sign that says permanently closed on your door. That’s why protecting the vehicles on your lot should be your utmost priority, so getting dealership insurance must be a non-negotiable. 

But where can you find excellent auto dealership insurance quotes? 

After all, the last thing you want is to overspend on outrageously priced policies or wait a long time to even receive coverage. So how can you get what you need quickly and for a reasonable rate? This article will provide the answers you seek. 

What is auto dealership insurance? 

Before you start looking for auto dealership insurance quotes, you need to know what you’re paying for and why it matters. This insurance is all about protecting your company’s financial interests. Achieving that requires there to be multiple policies, which is why you’ll find coverage options that safeguard everything from expensive replacement parts to your employees and customers.

With so many available options, the most important thing is to find insurance that meets your dealership’s specific needs. While some policies are great for every auto dealer to have, you may find it beneficial to get additional coverage if your needs differ from a dealership in another city or state. 

Different types of auto dealership insurance

get the best auto dealership insurance quotes

As mentioned above, there are certain types of coverage that every auto dealer should consider. These policies create a firm foundation for your company to stand on, so having them in place will help guarantee your success. Keeping that in mind, here are five types of auto dealership insurance you may want to buy. 

1. General Liability Coverage 

This insurance offers diverse protection. It includes coverage for property damage, bodily injury, libel, misleading ads, copyright infringement, slander, and more. General liability insurance also covers any settlement expenditures, legal defense costs, and medical expenses from your business operation. 

2. Errors and Omissions Coverage

As an auto dealer, you’re providing a service. Whether you’re selling new or used vehicles, part of your job is to provide professional advice to potential customers, making it crucial to have errors and omissions insurance. It’ll cover any work your company didn’t provide correctly, including omissions that could hurt your customers and missed steps or errors you made while completing a service.  

3. Business Income Coverage

Depending on the location of your company, business income insurance may be essential for your auto dealership. It covers any lost income from a natural or man-made disaster. For example, maybe you need help covering payroll expenses because a hurricane hit your car lot. In that case, business income coverage will provide what you need. 

If you live in an area prone to natural disasters—like forest fires, tornadoes, or floods—make sure you have this insurance in place. And even if you don’t live somewhere that encounters frequent natural calamities, still consider getting this coverage because you never know when something may happen. 

4. Garage Keepers Liability 

If your dealership services people’s vehicles, you need to have garage keepers liability. This coverage will cover the costs associated with any damage that your customers’ vehicles obtain while in your possession, care, control, or custody. It’ll also include coverage for vandalism, theft, collision damages, or fire damage that may happen at your dealership and affect your customers’ motor vehicles.

5. Employment Practices Liability Insurance (EPLI)

Another essential insurance policy that you should have for your dealership is one that focuses on employees. With employment practices liability insurance, you’ll have protection for things like discrimination, wrongful termination, retaliation, harassment, and other employment-related issues. 

What determines your auto dealership insurance quotes?

Now, for the fun stuff. When you’re looking for auto dealership insurance quotes, several factors will go into the price you receive. For example, here’s what you can expect to influence your rate: 

  • The location of your dealership, specifically the state it’s in
  • The size of your dealership, including the square footage, number of vehicles for sale, and overall business value 
  • The number of insurance policies you get
  • The types of coverage you purchase 
  • The number of employees you have

Once an insurance provider knows this information, they’ll give you a quote. But keep in mind that some providers will take a while to give you a price because they have complex, outdated processes. Other times, providers will give you an auto dealership insurance quote that’s inaccurate and all over the place because they don’t have enough industry experience.  

Get great insurance quotes through Barry Risk Management

If you want a quote that’s clear, accurate, and 100% reliable before you even commit, you need to go through our team at Barry Risk Management. While we specialize in getting titles, tags, and DMV-related paperwork done for dealerships, we also provide fast auto dealership insurance quotes that are rock-solid and reasonably priced. 

All you have to do is speak with one of our representatives. Our team has over 30 years of experience in the industry, so you’ll be in good hands. And once you answer a few questions, you’ll have an insurance quote and policy that you can implement within minutes. Even better, if you have additional needs—like helping your customers get titles or tags—you can chat about that during the call as well.

Barry Risk Management is your one-stop shop for multiple tasks you need to complete but don’t have the time or know-how to do on your own. So, call us today to get started. 

Ready to get an auto dealership insurance quote and more? Contact Barry Risk Management for help by dialing 1-888-995-TAGS(8247). 

Auto Dealer Insight: Can You Sell A Car Without A Title?

can you sell a car without a title?

Every successful business needs to make sales. However, sales don’t look the same across every industry. Different documents are necessary for different tractions. For example, perhaps you own a car dealership. Can you sell a car without a title? Of course not. 

If you’re an auto dealer, you absolutely need a car title to sell a vehicle. Without one, you could ruin your business and reputation and cause your customers a lot of stress and headaches. But getting a car title for each vehicle on your lot isn’t that easy. 

Most states don’t offer an online application for new or duplicate titles, but that doesn’t mean it’s impossible to get this document. There’s an easy avenue you can take to get what you need, and it doesn’t require you to do an in-person visit to your local Department of Motor Vehicles (DMV). 

The solution is much simpler than that—but before this article reveals it, you must know everything about car titles. Otherwise, it’ll be hard to run a successful auto dealership.  

What is a car title? 

Sometimes, people confuse car titles with vehicle registration, but the former document is entirely different. A car title is what establishes legal ownership of a vehicle. 

States will issue this document, and specifically, the state where you purchase the vehicle will be the one that provides the car title. However, perhaps you recently bought a used car. In that case, the previous owner needs to transfer the title to you. 

However, regardless of whether you have a new or used vehicle, once you get the title, you must keep it until you sell the car. Ideally, put this document somewhere safe. That way, you don’t have to worry about losing it or someone stealing or destroying it. 

Additionally, safeguarding this document will ensure you have it when it’s time to transfer it. After every sale, you must provide the accompanying car title to the new owner. But it’s impossible to do this if you don’t have the document safely in your possession.   

What information should a car title include?

Can you sell a car without a title? Learn more.

When you get a car title, you should notice that it has several pieces of information. This information will be present on every title that your auto dealership has, so don’t worry if things start to look similar. 

Keeping that in mind, here’s what to expect on a car title:

  • Owner’s name and address: This insight will refer to the details about your business. 
  • Identifying information: This section will include the make, model, year, VIN, and color of your vehicle.
  • Issue date: The date you purchased your car will also be on the title.
  • Liens: If a financing lender was involved in your transaction, this insight would be available as well.
  • Odometer: Your title will have your vehicle’s odometer reading and specify when that reading happened. 
  • Signatures: The signatures on your title will include you as the buyer, the seller, and a state representative.

If you’re buying a used car, it’s not unheard of to come across scammers. Sometimes, sellers will provide something that looks like a title, but it’s only a false document. Ultimately, it’s your job to make sure the title you’re getting for a used car is real. 

Luckily, if you don’t want to get duped, there are several things you can look for, including the following:

  • The VIN: Verify that the VIN is accurate by getting a vehicle history report. 
  • Issuing state: Double-check this information to ensure it aligns with the state you’re doing the transaction in. If it doesn’t, the title is probably not valid. 
  • A watermark: If the car title you’re getting doesn’t include a watermark, that’s a sign that it’s a copy, not the original. 
  • Unclear or fuzzy printing: The document should be clear and easy to read. If the printing seems off, the title is likely a copy. 

These indicators will tell you what type of car title you’re getting for a used vehicle. And it should go without saying that you shouldn’t purchase a used car before verifying that the title is the original. 

What happens when you don’t have a car title?

Remember when the beginning of the article mentioned that not having a car title could negatively affect your business, reputation, and customers? Well, there’s an example to prove it, and it comes straight out of Chicago. 

After a man and his girlfriend bought a new car, they had so much trouble getting the title from the dealership that they called the overall process a nightmare. Without the title, they couldn’t drive the vehicle on the street.

The owner of the dealership in Chicago said he originally bought the car at an auction, but there were issues with getting the title. Apparently, the previous owner had to apply for a new one, but it doesn’t sound like that person ever took this step. The auto dealer in Chicago never got a valid car title, so the couple he sold it to never got one either. 

It wasn’t until the couple complained and got the Secretary of State involved that things finally started to move in a positive direction. Still, that hasn’t prevented the man and his girlfriend from expressing frustration to reporters and naming the dealership they bought the vehicle from. 

While the dealership owner in Chicago says that none of the issues was his fault, this is an excellent example of what happens when you don’t have the car title in your possession. Not only do you get dissatisfied customers, but you also get poor reviews and negative attention in news articles. 

How your auto dealership can get a car title

Now that you have a clear understanding of car titles and the importance of having them, there’s only one thing left to cover. How do you actually get a car title? 

The traditional answer is the one you hear about most often, and that’s to visit your local DMV office. However, if you don’t have time to complete this task in person—since you’re running a car dealership—you can have our team at Barry Risk Management handle everything for you. 

As a transportation agency with over 30 years of experience in the DMV industry, we know how to get a car title for every vehicle on your lot. And it doesn’t matter where your business is located. Our team understands the tricky rules and regulations for getting a car title in each state, so we’ll be able to get what you need without any problems.

Even better, our process is entirely online. You don’t have to visit our office. All you must do is give us a call and tell us that you need a car title for one of the vehicles on your lot. Then, the rest of the process happens digitally. That way, things stay simple, quick, and efficient. 

Ready to get a car title for a vehicle on your lot? Dial 1-888-995-TAGS(8247) to contact Barry Risk Management for help. 

How to Get an Auto Dealer License

how to get an auto dealer license

If you love cars, you may have considered owning an auto dealership. After all, this route would give you an opportunity to talk about cars all day long, geek out about their features, and help people find the vehicle of their dreams. But starting and owning a dealership doesn’t solely hinge on your love for cars. 

In between your idea of creating a business and opening your door lies a lot of paperwork that you have to mow through, and most of that paperwork centers around one thing: getting your auto dealer license. This step is crucial, especially if you want to own a legally operating business in whatever state your dealership is located. 

However, while necessary, most people don’t know how to complete this step, so it’s easy to wonder how to get an auto dealer license. And even though it’d be nice to say this document is easy to acquire, getting a license is actually harder than you might expect. 

Do you need an auto dealership license? 

Before explaining how to get an auto dealer license, first things first. Do you even need one? As mentioned earlier, obtaining this license is necessary if you want your dealership to be a legally operating business. But there are some exceptions to this rule. 

If you don’t want a dealership license but would like to sell a car, the title for that vehicle must be in your name, and you must use that vehicle for personal, family, household, or business purposes. For example, maybe you want to buy a new car, but you need to sell your current one first. In this case, you can do so only if the car title is in your name. 

Every state gives you the power to sell your personal vehicle. But if your name isn’t on a title, you can’t sell the car, or you’ll commit an illegal act called title-jumping, which is a crime in every U.S. state. 

Of course, you may be wondering if you can simply title a car in your name before you sell it, but this loophole doesn’t exist. While you wouldn’t be title-jumping anymore, you’d still have to prove that you used the vehicle for business, family, or household reasons. 

So, if you plan on selling multiple cars—and not a personal vehicle that you own and actively use—you need to get an auto dealer license. Otherwise, you can get in trouble and suffer some consequences. 

Which auto dealer license do you need? 

Once you know whether an auto dealer license is necessary, it’s time to pick out the type of license you should pursue. Ultimately, the path you choose will depend on the kind of dealership you plan to run. 

One of the best things about being an auto dealer is that you can decide which type of vehicles to sell. For example, here are three common options. 

1. An auto dealership with new vehicles

If you plan to operate a dealership with new vehicles on the lot, you’ll likely need to be franchised directly through a manufacturer to operate legally in your state. Once you get that sorted out, you’ll need to pursue a new dealer license. 

2. An auto dealership with used vehicles

Perhaps you only want to sell used vehicles. If that’s the case, you may not need to be franchised directly through an auto manufacturer. But you’ll still need to acquire a used vehicle dealer license. 

3. An auto dealership with new and used vehicles

Owning a dealership with both new and used cars is possible. However, you’ll probably need to get an auto dealer license for each type of car sale you hope to pursue. 

Also, it’s important to keep in mind that a dealership that sells new vehicles can quickly start selling used cars. But for used car dealerships, you can only sell used vehicles, so keep that in mind when you’re deciding which type of dealership to own. 

4. An auto dealership without a lot 

In this digital age, you may consider having a dealership without a lot. This strategy would reduce a lot of startup costs, so it’s understandable if you want to take this route. 

Some states will let you operate your business online, but that doesn’t mean you can avoid licensing. You still need to acquire the right dealer license and follow your state’s laws even though your business is digital. 

Meet the state requirements for licensing

One part of learning how to get an auto dealer license is knowing your state's requirement

Nailing down the type of auto dealer license you want will allow you to take the next step towards legitimizing your business: reviewing your state’s requirements for licensing. Most states will have some of the same guidelines. 

For example, you’ll most likely need to secure a properly zoned location (if you’re getting a lot) and have your location and business approved. Additionally, a few other standard requirements may arise, including the following: 

  • Meeting your zoning requirements 
  • Providing proof of insurance 
  • Registering your business
  • Passing a background check
  • Attending a pre-licensing seminar
  • Arranging a business inspection 

Of course, these requirements are not set in stone. Your state may have some of these guidelines, or they may have a completely different set of criteria. For the best chance of success, research your state’s specific requirements for an auto dealer license. 

Don’t forget to acquire an auto dealer bond

No matter your business location, you’ll likely need to get an auto dealer bond before you apply for a license. A surety bond will protect your customers and allow them to make a claim against you if they believe you’re running an unethical, fraudulent, or unlawful business. 

The cost of the auto dealer bond will only be a small percentage of the total bond amount. However, the bond cost will vary depending on different financial factors like your personal credit. 

Once you’re ready to get an auto dealer bond, it’s best to go through a transportation agency like Barry Risk Management. Acquiring a bond can get tricky if you’re doing it on your own, but it can also be relatively easy if you have help. 

Submit a licensing application

The final step for getting an auto dealer bond is simple: submit your licensing application. This step will be straightforward if you’ve completed everything else, but there will be a lot of paperwork involved. 

For example, when submitting a dealer license application in New York, you have to complete several steps for the Department of Motor Vehicles that require you to either fill out or obtain information. Failure to have all the correct documents will prevent you from applying to get an auto dealer license. 

If you don’t want to face any potential roadblocks, the best solution is to find a transportation agency to handle everything. Companies like Barry Risk Management, which has over 30 years of experience in the DMV industry, can help New York dealerships get their licensing. 

Even better, Barry Risk Management does everything online, so you don’t have to come inside an office and wait for a representative to speak with you. All you need to do is make a phone call, and you’ll get the assistance you need. 

To get your car dealer license in New York, call 1-888-995-TAGS(8247) to speak with a representative at Barry Risk Management.