expert tag & motor vehicle services

quick turnaround time

4910 new utrecht ave. brooklyn, ny 11219

expert tag & motor vehicle services

quick turnaround time

4910 new utrecht ave. brooklyn, ny 11219

A Hybrid Sales Model is a Top Car Buying Trend — You Ready?

A Hybrid Sales Model is a Top Car Buying Trend — You Ready?

New research has exciting news for consumers: 2024 may be a buyer’s market. According to a report by Cox Automotive, interest rates and prices are expected to decrease, making vehicles more affordable for car shoppers. Experts agree this shift will happen as car inventories increase, leading to greater financial incentives. Of course, this shake-up may not excite auto dealers, who enjoyed a four-year-long seller’s market — but a return to normalcy isn’t bad news.

Affordability will help attract more potential customers, given the increased options and better deals that will be available. The important question, though, is whether dealerships are ready to help car buyers in 2024.

Shopping for vehicles doesn’t look like it did ten or even five years ago. Today, consumers want a hybrid sales model combining online tools and great in-person experiences. With this being a top car buying trend influencing the auto market, your dealership needs to make sure it’s prepared if it wants to appeal to consumers and increase profits.

A Car Buying Trend to Implement  

Not every fad is worth acting on — many car buying trends come and go with the wind. But if there’s one that’s likely to stay, it’s the role digital tools are playing in the car buying process. Multiple stats showcase just how prevalent online tools are to consumers who are shopping for vehicles. For example, below are several stats you should know. 

These stats are just the tip of the iceberg. However, they already make it clear that providing tools online is just as important as offering great in-person experiences. Dealerships can no longer afford to rely solely on in-person conversations to move the need forward. A hybrid sales model is key to attracting and satisfying today’s car buyers. 

Transitioning to a Hybrid Sales Model

Implementing a hybrid sales model may not be the easiest, depending on your team and the digital tools you’re using. But here’s the good news: it pays off to push past the obstacles to create a hybrid sales approach. 

A 2023 study suggests that dealerships using digital retailing tools see results. Specifically, 90% of auto dealers who’ve implemented digital retailing tech have experienced positive benefits in at least one area of their business. The study found that 70% of dealers believed customer relationships, customer experience and satisfaction, employee workflows, time spent completing deals, ease of completing deals, and staff efficiency were all areas within their companies that improved significantly. 

If you’re one of the auto dealers who’s already implemented digital retailing tools, you’ve probably noticed improvements at your company as well. In that case, this success should encourage you to continue providing a hybrid sales journey. On the other hand, however, it should also encourage you to find ways to refine your hybrid sales model to get even better results. Need an idea about where to start? Consider incorporating digital tools into your post-sale process. 

provide car buyers digital tools by creating a hybrid sales model.

The Need for Digital Tools Post-Transaction

Currently, many auto dealers provide digital tools for consumers’ pre-sale and vehicle research steps, which makes sense. As research has shown, car buyers use online resources before ever stepping foot onto a dealership’s lot. However, to truly have a successful hybrid sales model, digital tools need to be available post-transaction. 

Think about it. How are you going to provide car buyers’ license plates, tags, titles, and vehicle registrations? Will you fill out paperwork with customers and sit on the phone with the DMV to get everything squared away? Since this is the normal way of getting car buyers’ license plates, titles, tags, and vehicle registrations, your answer is probably “yes.” But today, consumers want digital tools available from the beginning to the end of their purchasing process. 

Getting tons of DMV paperwork out at the final steps won’t cut it. That means your salespeople need to have innovative tech available when interacting with consumers on DMV related matters. However, how can you make your post-sale process more digital? That’s where private DMV service companies — like us —come in.

Continuing the Hybrid Model With Expert Guidance

At Barry Risk Management, we offer an online platform for auto dealerships that want to provide car buyers’ license plates, tags, titles, and vehicle registrations digitally. All you have to do is provide information through our online platform, and then our team of experts will work with the DMV to get your car buyers what they need quickly. 

Also, it doesn’t matter what state your dealership is in. Our team has more than 30 years of experience in the DMV industry and knows what to do in each state to get consumers what they need. 

So, if you want to ensure you have a hybrid sales model before and after a transaction, implement digital tools like our online platform for DMV services. Doing so will allow you to quicken, streamline, and innovate the post-transaction process to give car buyers a hybrid sales model from beginning to end.

For an online platform to quickly fulfill DMV needs, contact our team at Barry Risk Management at 1-888-995-TAGS(8247).

Did You Know?

The Barry Risk Management, Inc. Team is continuously updated on new DMV regulations, requirements, & forms to ensure we are providing you with the most current information.

Nathan
Nathan
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Having Barry Risk Management is like having a bunch of great employees without the expense. Great team over there.
Kal
Kal
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These guys are fantastic at what they do. We use them for all of our auto and insurance issues. I haven't had to step foot in the DMV for years.
Megan
Megan
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Everyone at Barry Risk is an expert in driver services. They can handle just about anything my team throws at them.
Raymond
Raymond
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We've depended on Barry Risk's dealer services for years. Their speed and knowledge has made us look great to our customers and helped us grow our business.
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NOTICE: THIS TRANSACTION OR SERVICE IS ALSO AVAILABLE, AT NO ADDITIONAL CHARGE, DIRECTLY FROM THE OFFICIAL DEPARTMENT OF MOTOR VEHICLES WEBSITE AT WWW.DMV.NY.GOV

NOTICE: THIS TRANSACTION OR SERVICE IS ALSO AVAILABLE, AT NO ADDITIONAL CHARGE, DIRECTLY FROM THE OFFICIAL DEPARTMENT OF MOTOR VEHICLES WEBSITE AT WWW.DMV.NY.GOV

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