6 Dealership Technologies to Modernize Your Business

use the best dealership technologies

Innovation hits every industry—and the automotive industry is no different. In recent years, various technologies have popped up to help dealers streamline their sales processes, enhance service operations, and transform the way they sell and maintain vehicles. But not every auto dealer has been quick to adopt technologies to modernize their business. 

Some auto dealerships are stuck in the past, still relying on paper-driven processes and outdated pre- and post-sales methods. While sticking to the norm is comfortable, it’s not beneficial for success. The world is modernizing. The way car buyers prefer to purchase and interact with auto dealers is changing because things are becoming increasingly digital. If companies in the industry want to stay competitive—and in business long term—they must make the necessary shifts. And those shifts begin and end with adopting dealership technologies that will help modernize their auto dealerships

Practical Reasons to Modernize 

There are practical reasons for dealerships to phase out their outdated processes and applications to implement new technologies. Those reasons include the following: 

  1. Streamlines business operations: With innovative technology, auto dealers will have more effective and efficient processes and operations to boost productivity and enhance profitability. 
  2. Enhances user experience: Car buyers are increasingly using digital tools to research and purchase vehicles. Auto dealerships that want to meet and satisfy consumers online can rely on modern technology to deliver an intuitive and seamless experience. 
  3. Boosts collaboration: Paper-driven processes decrease collaboration. Technology can boost it to help employees communicate more effectively and get what they need quickly. This collaboration can also increase productivity and profitability. 
  4. Gives a competitive edge: The dealerships that embrace technology will gain a competitive advantage in the market, primarily because not many auto dealers are relying on innovative tools to enhance employees’ and consumers’ lives. 
  5. Decreases expenses: Because dealership technologies can streamline processes, decrease manual labor, and increase productivity, dealerships can experience great cost savings. 
  6. Improves decision-making: Certain technologies deliver real-time data and insights. With more information, auto dealers and their teams can make better decisions to meet car buyers’ needs and boost growth.
  7. Promotes scalability: Modernized tools make it easier for organizations to grow more seamlessly, allowing for healthy, sustainable expansion. 
  8. Increases agility: The market is continuously changing, especially as things become more digital. However, with good dealership technologies, auto dealers and their teams can quickly respond to changes and rapidly adapt to meet new market needs. 
  9. Creates a positive brand perception: If dealerships invest in modernizing their brands, people will notice. Employees will be happier, job seekers will consider these companies more seriously, and car buyers will be easier to attract.  
  10. Enhances data management: Technology can ensure data is accurate, secure, and accessible. Implementing it will give employees and car buyers greater confidence in dealerships. 

Regardless of how auto dealers look at it, investing in technology is a wise business strategy for long-term success. Using innovative tools to modernize operations and processes will keep dealerships relevant and competitive and ensure they have what it takes to keep up in an ever-changing market and digital landscape. 

The Best Dealership Technologies to Adopt

the best dealership technologies to use

While making the decision to modernize should be simple for auto dealers given the benefits, determining which technologies to implement may be challenging. There are many tools on the market. Some are necessary, while some aren’t. Additionally, some are important to get now, while others can be implemented later. Because of this reality, here are the most important dealership technologies auto dealers should get as soon as possible to start modernizing their businesses today. 

 1. Customer Relationship Management (CRM) Systems

A customer relationship management (CRM) system is crucial for dealerships to implement. These platforms not only help auto dealers gather and manage customer data, but they also enable them to deliver a personalized and seamless buying journey. With a good CRM system, dealerships can track customer interactions, monitor sales leads, and predict customer preferences. When this data is utilized, car dealerships put themselves in the perfect position to enhance their marketing efforts to increase sales and build long-term customer relationships.

2. Virtual Showrooms and Online Sales Platform

As the digital world changes shopping behavior, dealerships can modernize by creating virtual showrooms and online sales platforms. These technologies enable car buyers to explore vehicles from the comfort of their homes, schedule test drives, and even complete the entire buying process online. Because customers will have the convenience of shopping for cars on their terms, auto dealers can reach a wider audience to boost sales. 

3. Online DMV Services Platform 

This type of tool allows auto dealers to rely on outsourced experts to get the titles, tags, registration, and license plates their car buyers need. Finding this digital tool isn’t easy because it’s a relatively new offering, but it is available with us at Barry Risk Management. We have an online platform that auto dealers can use to request the DMV items their car buyers need. Once a request is submitted, our team of representatives—who have more than 30 years of experience in the DMV industry—will get the documents and mail them to car buyers. That means dealerships that use our online DMV services platform can stop waiting in long lines at the DMV and searching for forms to fill out. 

4. Augmented Reality and Virtual Reality

It may seem surprising that auto dealers can rely on augmented reality (AR) and virtual reality (VR)—it’s rare to hear someone use these technologies in the same sentence as “car dealership.” However, AR and VR are powerful tools that can enhance the car-buying experience. 

Dealerships can use AR to provide virtual tours of vehicles so that consumers can view a car’s features and specifications in detail. VR, on the other hand, can give potential customers a chance to take virtual test drives, allowing them to immerse themselves in the driving experience before making a purchase. Because these tools help car buyers make more informed decisions and have a memorable, engaging shopping experience, dealerships with AR and VR will build brand loyalty, brand awareness, and a positive brand perception. 

5. Inventory Management Systems

Managing a dealership’s inventory can be a complex task. Fortunately, inventory management systems can significantly simplify the process. These tools track the availability of vehicles, manage pricing, and optimize vehicle placements on the lot. With the real-time data and analytics that these technologies offer, auto dealers can make data-driven decisions to enhance their inventory’s profitability.

6. Service Management Software

Car purchases aren’t the only things that matter to a dealership’s success. Service departments are equally important, which means service management software is essential to utilize. This tool can provide efficient and high-quality maintenance and repairs, help streamline appointment scheduling, track work orders, and manage parts inventory. Additionally, some service management software allows for predictive maintenance, enabling auto dealerships to anticipate and address issues before they become major problems, improving customer satisfaction and loyalty.

Take Steps to Implement Dealership Technologies

As the world continues to change and technology innovates, dealerships must stay on the cutting edge to meet customer expectations and remain competitive in the ever-evolving automotive landscape. If they don’t, it’s only a matter of time before they fall behind other brands. 

Take the first step to modernize your dealership by contacting our team at Barry Risk Management at 1-888-995-TAGS(8247). We’ll get you set up to use our online DMV services platform.

How Enhancing Your Online Car Buying Process Increases Your Auto Dealership Sales

auto dealership sales

Whether you believe it or not, your band’s success relies on you having a great online car-buying process. Without it, your auto dealership sales will decrease significantly, primarily because car buyers don’t just shop in person. They shop online as well. 

According to a recent report by Capital One, 82% of consumers prefer a hybrid car buying experience that mixes online and in-person elements. For example, before heading to a dealership, car buyers prefer to take multiple steps online—44% want to research vehicle information, 41% want to ensure a price is fair, and 40% want to choose their preferred make and model. Only after taking those steps do 47% of car buyers want to come in person to see and test drive a vehicle.

So, while you shouldn’t close your brick-and-mortar operations any time soon since they’ll still receive foot traffic, you should make sure your online car-buying process is up to par, especially since consumers want to use it, and it could impact your auto dealership sales. 

The Benefits of Enhancing Your Online Sales Process 

Enhancing your dealership’s online car buying process provides multiple ways to increase your sales and long-term success. For example, if you give consumers the online sales process they want, you’ll experience five specific advantages that all lead to more customers. 

1. More customer data 

When you provide car buyers with a way to shop digitally, you can easily track their behavior and online journey to gather more customer data. With additional insights about your target audience, you’ll gain a deeper understanding of the vehicles your target audience likes and the paths that led them to your website. Knowing those two things will allow you to refine your inventory and marketing tactics to generate more sales. 

2. An improved reputation 

One of the best things about having a great online car buying process is that it typically includes a way for people to leave reviews. Car buyers want to read others’ feedback when they’re researching dealerships, and when they have an opportunity to do so, it informs which dealership they’ll visit. If yours has positive reviews, you’ll have no problem attracting more customers. 

3. A wider pool of potential customers

Over five billion people are on the internet, which means you don’t have to rely on car buyers within a five-mile radius to generate sales. You can access a wide pool of potential customers if you’re open to enhancing your online sales process. Of course, that doesn’t mean every internet user looking for a car will be in your target audience. 

Your dealership will still appeal to people who live in the same state your business is in. But instead of relying on those in your business’s community to generate sales, you can reach car buyers in neighboring counties and cities if you have an online sales process that attracts and builds relationships with them. 

4. Increased credibility 

Since car buyers like to research online before visiting a dealership, you need to have content on your website that answers questions and provides education. With helpful website content, you’ll not only offer the insights consumers are looking for but also enhance your credibility in the process. 

One of the top three reasons for producing content is to establish credibility. People have a hard time trusting businesses—misinformation, scams, and greed have left consumers unsure of which companies deserve their hard-earned money. People only want to buy from brands they trust, and the high-quality content in your online sales process will pave the way to establishing that trust so that car buyers think you’re credible enough to purchase from. 

5. An efficient sales process 

Developing the online side of your sales machine will make the car buying process for consumers significantly more seamless. Instead of having to call your dealership or visit in person for every inquiry, potential customers can get some of the information they need online—and they will appreciate that convenience. Additionally, if you have digital tools to streamline transactions, car buyers will be even happier. By making the final steps of their journey easy and simple, consumers will drive off the lot content and willing to recommend your business. 

how to increase your auto dealership sales

The Road Boosting Auto Dealership Sales

If you want to experience the benefits of a great online car-buying process, you need to incorporate the right tools and strategies. Specifically, you must have three components to create a process that increases your auto dealership sales.

1. Content Marketing Strategy

This piece is critical. With almost half of car buyers researching vehicles online, you can’t afford to have a website or social media account void of content. You need blogs, buying guides, FAQs, images, and vehicle information on your site and social media platforms. That way, car buyers have the foundational insights they need and want to take the next step of visiting your dealership. 

2. Customer Relationship Management (CRM) System

You want to capture as many online leads as possible and know where they stand in your car-buying process—and a CRM will help you do both. By having a vault of leads, you’ll have more opportunities to follow up with potential customers and nurture relationships to the finish line. By knowing the stage potential car buyers are in, you’ll know how to nurture those relationships and which information to provide to help potential customers take the next step. 

3. An online DMV platform

After a transaction, you must ensure your customers get their titles, tags, and vehicle registration. This step usually takes a while because you have to work with the DMV. However, you can cut down the time by using an online DMV platform, which companies like ours offer. 

At Barry Risk Management, you don’t have to interact with a slow-paced DMV to get what your customers need. Instead, you can rely on our representatives to use a propriety online DMV platform to quickly and efficiently get the documents your car buyers require. We work with dealerships in every state and know the DMV rules across the U.S. We have the experience needed to get car buyers’ legal forms in no time. And when your customers get their titles, tags, and vehicle registration in a timely manner, you can guarantee they’ll end their buying process just as happy as they started it, leading to rave reviews about your dealership that attract more customers. 

Want to use an online DMV platform to enhance your online car buying process? Contact our team at 1-888-995-TAGS(8247)! 

How to Attract First-Time Car Buyers In the Age Of Amazonification

first-time car buyers

Attracting first-time car buyers requires many of the steps you’d take to capture other types of customers. One of those steps is knowing what first-time car buyers want. Usually, this strategy relates to understanding customers’ vehicle preferences, finances, and life events to determine what type of car will make the most sense. However, knowing what first-time car buyers want also comes down to understanding their shopping preferences. 

People buying their first vehicle may have different shopping behavior from your previous customers, and that’s not because your dealership has done something right or wrong. It’s simply because we’re living in the age of Amazonification. 

What is Amazonification?

Amazonification is a car-buying process that lets consumers shop for and purchase vehicles online as easily as purchasing a product on Amazon. Tesla is primarily responsible for creating this process, as the company was the first to move car buying away from auto dealerships and online. 

While the electric car manufacturer made purchasing a vehicle simpler, many automakers resisted Amazonification, believing car buyers wouldn’t feel comfortable making such an expensive purchase online. They were proven wrong when e-commerce sales in the U.S. jumped by 25% in 2021, the biggest increase in the last ten years. Recent research from Cox Automotive also suggests that car buyers who completed half of their shopping process online were happier, and most will interact with at least one digital tool when shopping for a car. 

Given consumers’ move to online car shopping and the new belief that this behavior will remain, many automakers are trying to sell directly to potential customers. General Motors announced plans to allow consumers to shop for, buy, and finance their vehicles entirely online—but transactions will still include a dealer.

Decision makers at Honda also recently said they’d sell their entire electric Acura line online for U.S. car buyers. Additionally, Ford is adopting a more streamlined online buying experience. The company’s CEO has even expressed interest in a future where automakers avoid sending their vehicles to sit on car lots and instead ship them straight to customers. Ford is already pushing this vision forward by implementing a program that requires dealers interested in electric vehicles to agree to spend $500,000 to $1.2 million on installing and operating fast chargers and site upgrades, relegating dealerships to service centers. 

How Amazonification Impacts Auto Dealerships

With automakers taking steps to sell directly to consumers, dealerships have reasons to worry. Many are struggling to accept Amazonification, as they cling to old business models where car buyers come in, shop, and make a purchase. Car dealers also know that direct sales mean a decrease in profits. Instead of visiting a car lot, buyers will go on an auto manufacturer’s website to purchase a vehicle—and that is particularly true for first-time car buyers. 

People buying cars for the first time know they don’t have to go in person anymore to research for or purchase a vehicle. Around 76% of U.S. consumers shop online, and more than half of consumers prefer it that way. If you run a dealership, you can bet many consumers will have the same habits and preferences when buying a car as they do when purchasing other types of products. They will shop for vehicles online now that it’s an option, which means your dealership must make some changes.

Three Ways to Capture First-Time Car Buyers

If you don’t want to lose first-time buyers to automakers, your dealership needs to do one major thing: offer an online shopping experience. Doing so will allow you to stay competitive as Amazonification continues. However, offering a good online shopping experience isn’t easy. To do it well, you need to start by implementing three specific steps. 

1. Develop marketing content and online ads 

If you want to attract first-time car buyers, you need to speak to them. The best way to do that online is to create marketing material and online ads that resonate with your audience. On the marketing side, you’ll need to develop engaging website copy, blogs, online resources, email marketing campaigns, and social media posts. When it comes to online ads, take time to figure out your audience’s favorite social media platforms. Then, create ads with personalized copy and eye-catching designs that align with your audience’s interests, needs, and dreams. 

2. Simplify the online research and buying process

Once you get a first-time buyer’s attention with your marketing material and online ads, they’re going to visit your website. Your job is to make sure your site allows them to seamlessly shop for, customize, and purchase cars. To make this easier, you may need to hire a web developer who can ensure the e-commerce side of your dealership is easy to navigate, understandable, well-designed, and equipped with everything potential customers need. 

Also, consider implementing a live chat option for first-time car buyers to use when they have questions. By providing this option, you’ll give shoppers greater convenience and customer satisfaction. In fact, a recent report from Zendesk suggests that customer satisfaction ratings outperform email support, help center articles, and Twitter and Facebook support. 

3. Complete DMV steps online

Going to the DMV is always a hassle. If you want to finish a sales transaction strong, don’t complete first-time car buyers’ DMV tasks in person—instead, take care of everything online. You can get titles, tags, and license plates for your customers online quickly and easily by using a private DMV services company like Barry Risk Management. 

We have an online-only platform that helps dealerships get their customers’ tags, titles, and license plates in a timely manner. That way, their car buyers are happy, and their sales team is stress-free because they don’t have to interact with the DMV. 

We work with auto dealerships across the U.S., so it doesn’t matter what state your business is in. With over 30 years of experience in the DMV industry, we know all the rules and regulations to follow to ensure your car buyers get everything they need without anyone having to visit the DMV. 

Keep Up with the Times 

The rise of Amazonification signals a shift in the way first-time car buyers will approach purchasing a vehicle. Auto dealers will either sink or swim, depending on their reaction to this change in shopping behavior. However, assuming you want your dealership to succeed, you can offer an online shopping experience to ensure you keep up with the times and experience long-term success. 

Want a private DMV services company to get your customers’ titles, tags, and license plates? Call our DMV experts at 1-888-995-TAGS(8247).

5 Dealership Challenges & How to Overcome Them

dealership challenges

It’s an exciting time to be an auto dealer. Research suggests that the U.S. automotive dealership market is expected to hit $57.3 billion, resulting in a compound annual growth rate of more than 4% over the next five years. This prediction isn’t surprising. 

The industry has seen significant success, given the recent demand for new and used cars and shoppers’ excitement about new technologies like electric cars, connected cars, and autonomous vehicles. However, while the growth and advancements in the auto industry are compelling, dealerships still experience many hurdles to success.  

The top dealership challenges 

These days, running a dealership comes with unique problems. Even if your business is currently hitting or exceeding sales goals, it may not last long if you can’t overcome the top dealership challenges affecting the industry. To put your company in a position for long-term success, you need to take steps to mitigate five dealership issues. 

1. Increased competition

With online-only retailers challenging brick-and-mortar dealerships, competition is fiercer than ever. For your business to experience success, you have to find unique ways to engage car shoppers who are interested not only in the dealerships down the street but also in the ones dominating online. Consumers have options everywhere, and contending for their attention requires you to have a competitive edge. 

2. Reduced dealer loyalty 

Increased competition means decreased dealer loyalty. Over the last five years, dealer loyalty has decreased by 1.6%, even though brand and manufacturer loyalty only reduced by 0.2%. If you’re wondering whether reduced dealer loyalty genuinely impacts business, remember that loyal customers usually bring the highest ROI on sales and trades. 

3. Demand for digital communication

The days of visiting a physical dealership or picking up the phone solely to communicate with sales reps are gone. Car shoppers want the option to communicate digitally. They want a contactless experience that allows them to ask questions and receive updates. So if your dealership still requires customers to talk on the phone or sit at your desk to get information, your business may be in trouble. 

4. Changing shopping behavior

Another dealership challenge is today’s new shopping behavior, an issue primarily stemming from millennials. In 2021, millennials became car dealers’ biggest pool of potential customers, which was surprising to most in the industry. People thought millennials weren’t interested in driving and that they preferred walking, biking, or ride-sharing—but the reality was that millennials simply preferred to shop differently. 

Instead of immediately visiting dealerships to spend hours considering options and negotiating, millennials like to utilize online tools and research to determine which vehicle may be the best. Some millennials are open to even completing the entire car sales process online. 

5. Inefficient after-sale process

For consumers, buying a car is only half the battle. Unless you do it for them, they still have to take many steps to legitimize the transaction, which they must do at the Department of Motor Vehicles (DMV). Regardless of who takes the lead, finishing the after-sale process in a timely manner is often impossible. Even though we live in a digital age, phone calls, in-person visits, complex forms, and long wait times still characterize the after-sale process. 

Overcoming common dealership issues

If you want to set your dealership up for success, you need to have the ability to overcome the top five dealership challenges. Of course, many solutions can help you achieve that, but if you prefer to start with one, here’s an idea: work with a private DMV services company like our team at Barry Risk Management. 

As a private DMV services company, we directly streamline and quicken the after-sale process by getting your customers’ tags, titles, license plates, and vehicle registration all online. That means you don’t have to do any legwork—we’ll take care of that for you. All we’ll need is a little information about your customer and their purchase, which you can give us online. Then, we’ll take steps to get the documents your customers need to legitimize their transaction. 

Also, it doesn’t matter where your customers live or your dealership’s location. Our team has over 30 years of experience in the DMV industry and knows what each U.S. state requires for car buyers to retrieve their tags, titles, license plates, and vehicle registration. With our knowledge and online capabilities, your customers will have what they need quickly and with little to no hassle. 

The best part? Our DMV services can help your business overcome the other four dealership challenges. Our efficient process and digital platform will give your team the following: 

  • A competitive edge: Many dealerships still use a traditional approach to interacting with the DMV. If you transition into using a more modern approach, you’ll differentiate your dealership from competitors. 
  • Increased brand loyalty: When customers know you can make their car buying process easier, they’ll be more likely to keep coming to your dealership instead of considering other options. 
  • A digital tool for communication: Since our team does everything online, we don’t need to see you or your customers in person. We also don’t need to speak on the phone if that’s not preferred. Our team communicates digitally and uses an online platform to get DMV tasks done quickly, meeting the new need for digital communication. 
  • A better experience for car shoppers: With car shoppers preferring digital experiences, you’ll stand out by offering a way to get their tags, titles, license plates, and vehicle registration online. Consumers will think you understand their shopping behavior and be more inclined to buy from your dealership instead of one that hasn’t aligned with their preferences. 

By working with our team at Barry Risk Management, you’ll receive the advantage your company needs to start overcoming the dealership challenges impacting business owners. That advantage will set your brand up for long-term success so that your dealership continues to grow. So, don’t hesitate to reach out. Call us to help lay the foundation for your company’s victory. 

Contact one of our representatives at 1-888-995-TAGS(8247) to develop a streamlined after-sale process that also helps you overcome other dealership challenges!

5 Automotive Technology Trends

automotive technology trends

While the automotive industry is experiencing digital innovation, research still suggests that consumers like visiting dealerships. A recent study indicates that 75% of car shoppers believe visiting a dealership to test-drive a vehicle is essential in their buying process, and 69% prefer to negotiate on price to receive the best deal. 

Why is this important to know? It’s simple—the in-person dealership experience still provides immense value. However, that value is only associated with specific tasks. That means your dealership should continue to focus on and enhance particular parts of the face-to-face interaction. But for many steps in the car buying process, you must start considering the role technology should play. 

Several automotive technology trends are shaping various parts of the sales and marketing process. If you want your dealership to remain competitive, you need to keep an eye on the tools changing the way you do business. For insights on the top innovations impacting your industry, here are five automotive technology trends to remember. 

1. Online sales are increasing 

This trend shouldn’t be too surprising. There are hundreds of articles explaining the growth of online car sales, but that’s because this trend continues to make positive gains. 

According to a recent study by Cox Automotive, 55% of customers have transitioned to an online car-buying process. Over time, that number will increase, especially as CarMax and Vroom grow in popularity. So, if you want your business to attract some online car sales, you should start taking steps to handle the digital sales process successfully. 

2. Personalization is a priority 

Another study by Cox Automotive reveals that 72% of U.S. auto dealers and 67% of car buyers think personalization technology, such as automation and artificial intelligence (AI), will enhance the car-buying process. Targeting consumers with personalized recommendations is in such high demand that, despite people’s weariness of providing their personal data, 68% of consumers surveyed said they wouldn’t mind dealerships using personalization technology if it leads to a better car-buying experience.  

The only problems hindering dealerships from moving forward with automation and AI are employees who are resistant to change, processes that aren’t set up for personalization technology, and a high price point that doesn’t seem worth it. These obstacles may be thwarting you, too. But if your dealership wants to sell more vehicles, you must overcome these challenges. Around 76% of car buyers expect auto dealers to know something about them before they hit the showroom floor, and failing to do so might cost you money. 

3. DMV tasks are happening online 

What’s one place most people dislike dealing with or visiting? The DMV. Completing anything at the DMV takes a while. Typically, you have to stand in long lines, find the right forms to fill out, speak with unenthusiastic workers, and wait weeks until you get what you need. This process is complicated not only for car buyers but also for dealerships. 

Trying to complete the paperwork for a customer’s license plates, vehicle registration, and tags can take what feels like ages. And car buyers are typically not happy about the long wait time. That’s why dealerships are starting to complete their DMV tasks online by working with private DMV services companies like Barry Risk Management. 

These types of businesses approach the DMV digitally. For example, when a dealership makes a sale, private DMV services companies will gather and complete the necessary forms to retrieve the customer’s license plates, vehicle registration, and tags—and they’ll do it all online. 

This digital process speeds things up significantly so that customers get what they need in a timely manner, and it empowers dealerships to work on more critical tasks while the private DMV services company handles the paperwork auto dealers don’t want to touch. So, if your auto company wants to make the DMV experience great for customers and your sales team, using a private DMV services company should be your next priority. 

4. Cybersecurity is gaining momentum 

Since many processes are shifting online, cybersecurity upgrades have become more and more essential. Online commerce means there’s an increased risk of fraud, hacking, and cyber threats, and that risk affects dealerships and customers. Decreasing the potential of nefarious activity has led many dealerships to partner with cybersecurity experts, who help ensure auto dealers have safe, protected digital transactions. 

One tool that’s been beneficial, in particular, is secure payment processing solutions—these offer fantastic security features that protect businesses and consumers. Other tools gaining traction are touchless payments and PCI DSS compliance, both of which deliver additional security for transactions. Having all these tools in place is a great way to give your team and customers peace of mind during a sale, so take time to beef up your cybersecurity if you haven’t already. 

5. Electric vehicles are in high demand

One tech trend that’s impossible to ignore is the demand for electric vehicles. These cars continue to increase in popularity and gain market share. In Q1 of 2022, electric vehicle sales in the U.S. hit a record high of more than 200,000 vehicles. According to Experian, registration for electric vehicles also surged 60% in the first three months of 2022, and consumers’ interest in purchasing an electric vehicle has increased by 70% since January.  

Some factors driving this interest in electric vehicles are improved performance, clean energy, and high gas prices. Experts predict the demand will continue to remain high, so much so that 70 million electric vehicles will be on the road by 2023. If your auto dealership wants to cash in on this market, you should start putting more electric cars on your lot.

The Next Level

Every business has to evolve to keep up with consumer and industry trends, and your dealership is no different. To continue succeeding in a competitive environment, your team must implement the latest technologies shaping your industry. Only then will you reach a new level of business where sales are consistent, car buyers are happy, and your company is equipped to deliver the best experience possible.

How Dealerships Can Move This Part of Their Car Sales Online

car sales online

What used to only happen in person is now occurring online at a fast pace. Over the past few years, car dealerships have experienced an increase in online transactions, with 30% of U.S. new car sales taking place digitally in 2020.

This shift towards online purchases correlates with consumers’ recent shopping habits. Studies suggest that 59% of car buyers spend time researching vehicles online, likely a reason automotive executives expect online car sales to reign in the near future.

According to a poll conducted by Automotive News, 46% of automotive executives predict a significant increase in direct-to-consumer sales by automakers, pushing typical franchised dealerships to the side. The poll also suggests that 78% of executives think most new car sales will occur online by 2030. 

If you’re like other dealers, you’re either prepared or preparing for this major shift towards online car shopping, especially if you want to maintain a successful business. Maybe you’re creating digital ads instead of traditional ones, sprucing up your website instead of buying a new lot, and hiring a social media manager instead of another salesperson. All these steps are great and necessary if you want to compete with other car dealers online, but there’s another step in your sales process that should be digital: your DMV strategy. 

Handle Your DMV Needs Digitally 

learn how to do your car sales online.

Once you complete a car sales transaction, what happens next? You have to do the paperwork for the DMV to ensure your buyers get their tags, license plates, registration, and more. Finding the applications for these materials and filling everything out is always a hassle, and failing to do so quickly can slow down your ability to finalize transactions. 

That’s why you need to consider moving your DMV process online. Instead of compiling all of the necessary paperwork, filling it out by hand, and submitting it in person, you should make this step entirely digital. Doing so will provide multiple benefits, including the following. 

1. Improves the customer experience 

There are many reasons consumers are shopping for vehicles online. One of the biggest is that it offers a better experience. Shopping for cars online means people don’t have to plan a trip to the dealership, experience long wait times, deal with pushy salespeople, or get flustered by large crowds. Searching for cars digitally also provides a quick and easy way to look at different options, find the best prices, and customize vehicles. 

But this excellent customer experience can come toppling down if buyers have to wait a while for their tags, license plates, and registration because you’re doing things the traditional way. Handling DMV needs online ensures buyers get what they need quickly to continue having a great customer experience. 

2. Provides convenience

Another benefit of doing DMV paperwork online is that it’s convenient for you. Taking the digital route means you no longer have to suffer through long lines at the DMV, experience constant back-and-forth with representatives, or try to stay organized as you manage tons of documents. An online DMV process is smooth and hassle-free if you approach it correctly. 

3. Boosts productivity   

Do you want to increase your productivity to have more time to close deals? If so, handling DMV paperwork online can help. You can significantly cut the time it takes to gather material for the DMV by doing everything digitally. What used to take weeks could now take days. And having more time on your calendar will allow you to focus on other important tasks like finding creative ways to increase sales online. 

How to handle DMV paperwork online

If addressing your DMV needs digitally is the next step you must take as car sales shift online, it’s not hard to make this happen. In fact, all you need to do is work with a private DMV services company like Barry Risk Management. 

We handle dealers’ DMV paperwork, so they don’t have to worry about this task. And we do everything digitally. From gathering the paperwork to filling it out, everything we do happens online to ensure dealerships give their customers what they need in a timely manner and maintain a high level of productivity. 

Tons of dealerships across the nation have outsourced their DMV tasks to our team. We have over 30 years of experience in the industry and understand the DMV rules in every state. Because of that, we have the knowledge to ensure any and every dealer provides the proper material to their customers. 

So if you want to join the league of dealers who trust us with their DMV needs, reach out to our team. One of our representatives will walk you through our online process and answer any questions you may have. Afterward, we’ll start taking care of your DMV paperwork digitally so that every step of your car sales process is online, leading to a better experience for you and your customers. 

Contact us at 1-888-995-TAGS(8247) to start shifting your DMV strategy online!

How Auto Dealers Can Quickly Handle DMV Paperwork

DMV paperwork

If you’re an auto dealer, business is about to get busy. The intent to buy new or used cars is increasing amongst consumers. Research suggests that 94% of people are looking to buy a new car, and 97% of consumers have intentions to buy a used car.

These numbers have significantly increased since 2020, which means you can expect to ramp up sales and bring in more deals. But while you’re speaking with eager consumers and showing the vehicles on your lot, keep in mind that making an official sale won’t be a walk in the park, and that’s not because customers will be demanding. It’s because the DMV will be more challenging to work with than usual. 

The DMV wait times are increasing 

You may have heard that businesses spanning various industries are currently facing staff shortages. According to the Job Opening and Labor Turnover Survey by the Department of Labor, there were 11.3 million job openings in January 2021. 

Of course, when an organization is short-staffed, you’ll experience longer wait times than usual, and unfortunately, this is especially true with the DMV. There’s no reason to sugarcoat it—the DMV is notoriously slow, and when you throw in labor shortages, getting things done will move at a snail’s pace, and that’s not an exaggeration. 

DMVs across the U.S. have fewer employees than usual, leading to longer wait times. In fact, a DMV in Oregon recently reported that it’s trying to keep things going with only six employees on most workdays when it usually has 17 employees on hand. 

With these severe staff shortages, you’ll have a tough time completing the forms you must give the DMV after you sell a new or used motor vehicle. Most likely, you won’t even know which documents to fill out and submit to make a transaction official. 

The DMV requires a plethora of paperwork, and keeping up with it can be challenging, which is why it’s tempting to call the DMV or go in person to figure everything out. But because DMVs are so short-staffed, it’ll be incredibly difficult to get someone on the phone. And speaking with an associate in person could take hours or an entire workday. 

How to skip the long DMV process

the best ways for auto dealers to handle DMV paperwork

While the DMV may not be able to assist you in providing necessary paperwork, you can’t let that stop you from making sales. Otherwise, you won’t have a dealership. However, how can you figure out which documents to give the DMV so that your customers can drive their vehicles legally? 

The best step is to use a private DMV services company, which will act as an intermediary between you and the actual DMV. A good, reputable company will know the exact documents to submit to the DMV and will even deliver the forms for you. With this type of business working by your side, you’ll not only complete the necessary forms to make your transactions official, but you’ll also have the opportunity to give your customers essential items, including the ones below. 

1. Titles

Without a title, who’s going to believe someone owns their car? You need to get this document to your customers as soon as possible, and a private DMV services company will make that happen. It’ll handle and submit the required information to the DMV, ensuring you get titles to your customers in a timely manner.  

2. License Plates 

After you make a sale, you need to give your customers a temporary license plate. However, keep in mind that you may need to provide the official license plate as well. Some customers will prefer you to do it instead of handing it themselves, but accommodating this request can be quick and painless with a private DMV services company. 

This type of business will gather all of the necessary forms and give them to the DMV. Then, your customers will have an official license plate in their mailbox in no time. 

3. Tags and registration 

Other items your customers may want you to provide are their tags and vehicle registration. And no, this doesn’t include the temporary tags and registration you give them before they drive off the lot. 

Most likely, you’ll also need to provide the official documents, which a private DMV services company can handle for you. Instead of filling out the paperwork yourself, a private DMV services company will get everything together, submit it, and make sure your customers receive their tags and registration quickly. 

The best DMV services company to use

Using a private DMV services company may sound like a good idea. But this good idea can fail fast if you don’t use a great DMV services company. An inexperienced one won’t know which documents to submit to the DMV after you make a sale, leading to chaos, confusion, and unhappy customers. 

However, our team at Barry Risk Management isn’t inexperienced or unknowledgeable. We’ve been working in the DMV industry for over 30 years, so we know exactly what you need to provide to legitimize your transactions and help customers get what they need. 

Even better, we handle everything online, so you don’t have to take a break out of our busy schedule to visit us. You can focus on making deals and give us a call in between to let us know what you need. We’re available and ready to provide the DMV services you require, so reach out to speak with one of our representatives so that you’re equipped to handle your increase in sales. 

Use a team of experts to handle your DMV needs by calling Barry Risk Management at 1-888-995-TAGS(8247). 

How to Get an Auto Dealer License

how to get an auto dealer license

If you love cars, you may have considered owning an auto dealership. After all, this route would give you an opportunity to talk about cars all day long, geek out about their features, and help people find the vehicle of their dreams. But starting and owning a dealership doesn’t solely hinge on your love for cars. 

In between your idea of creating a business and opening your door lies a lot of paperwork that you have to mow through, and most of that paperwork centers around one thing: getting your auto dealer license. This step is crucial, especially if you want to own a legally operating business in whatever state your dealership is located. 

However, while necessary, most people don’t know how to complete this step, so it’s easy to wonder how to get an auto dealer license. And even though it’d be nice to say this document is easy to acquire, getting a license is actually harder than you might expect. 

Do you need an auto dealership license? 

Before explaining how to get an auto dealer license, first things first. Do you even need one? As mentioned earlier, obtaining this license is necessary if you want your dealership to be a legally operating business. But there are some exceptions to this rule. 

If you don’t want a dealership license but would like to sell a car, the title for that vehicle must be in your name, and you must use that vehicle for personal, family, household, or business purposes. For example, maybe you want to buy a new car, but you need to sell your current one first. In this case, you can do so only if the car title is in your name. 

Every state gives you the power to sell your personal vehicle. But if your name isn’t on a title, you can’t sell the car, or you’ll commit an illegal act called title-jumping, which is a crime in every U.S. state. 

Of course, you may be wondering if you can simply title a car in your name before you sell it, but this loophole doesn’t exist. While you wouldn’t be title-jumping anymore, you’d still have to prove that you used the vehicle for business, family, or household reasons. 

So, if you plan on selling multiple cars—and not a personal vehicle that you own and actively use—you need to get an auto dealer license. Otherwise, you can get in trouble and suffer some consequences. 

Which auto dealer license do you need? 

Once you know whether an auto dealer license is necessary, it’s time to pick out the type of license you should pursue. Ultimately, the path you choose will depend on the kind of dealership you plan to run. 

One of the best things about being an auto dealer is that you can decide which type of vehicles to sell. For example, here are three common options. 

1. An auto dealership with new vehicles

If you plan to operate a dealership with new vehicles on the lot, you’ll likely need to be franchised directly through a manufacturer to operate legally in your state. Once you get that sorted out, you’ll need to pursue a new dealer license. 

2. An auto dealership with used vehicles

Perhaps you only want to sell used vehicles. If that’s the case, you may not need to be franchised directly through an auto manufacturer. But you’ll still need to acquire a used vehicle dealer license. 

3. An auto dealership with new and used vehicles

Owning a dealership with both new and used cars is possible. However, you’ll probably need to get an auto dealer license for each type of car sale you hope to pursue. 

Also, it’s important to keep in mind that a dealership that sells new vehicles can quickly start selling used cars. But for used car dealerships, you can only sell used vehicles, so keep that in mind when you’re deciding which type of dealership to own. 

4. An auto dealership without a lot 

In this digital age, you may consider having a dealership without a lot. This strategy would reduce a lot of startup costs, so it’s understandable if you want to take this route. 

Some states will let you operate your business online, but that doesn’t mean you can avoid licensing. You still need to acquire the right dealer license and follow your state’s laws even though your business is digital. 

Meet the state requirements for licensing

One part of learning how to get an auto dealer license is knowing your state's requirement

Nailing down the type of auto dealer license you want will allow you to take the next step towards legitimizing your business: reviewing your state’s requirements for licensing. Most states will have some of the same guidelines. 

For example, you’ll most likely need to secure a properly zoned location (if you’re getting a lot) and have your location and business approved. Additionally, a few other standard requirements may arise, including the following: 

  • Meeting your zoning requirements 
  • Providing proof of insurance 
  • Registering your business
  • Passing a background check
  • Attending a pre-licensing seminar
  • Arranging a business inspection 

Of course, these requirements are not set in stone. Your state may have some of these guidelines, or they may have a completely different set of criteria. For the best chance of success, research your state’s specific requirements for an auto dealer license. 

Don’t forget to acquire an auto dealer bond

No matter your business location, you’ll likely need to get an auto dealer bond before you apply for a license. A surety bond will protect your customers and allow them to make a claim against you if they believe you’re running an unethical, fraudulent, or unlawful business. 

The cost of the auto dealer bond will only be a small percentage of the total bond amount. However, the bond cost will vary depending on different financial factors like your personal credit. 

Once you’re ready to get an auto dealer bond, it’s best to go through a transportation agency like Barry Risk Management. Acquiring a bond can get tricky if you’re doing it on your own, but it can also be relatively easy if you have help. 

Submit a licensing application

The final step for getting an auto dealer bond is simple: submit your licensing application. This step will be straightforward if you’ve completed everything else, but there will be a lot of paperwork involved. 

For example, when submitting a dealer license application in New York, you have to complete several steps for the Department of Motor Vehicles that require you to either fill out or obtain information. Failure to have all the correct documents will prevent you from applying to get an auto dealer license. 

If you don’t want to face any potential roadblocks, the best solution is to find a transportation agency to handle everything. Companies like Barry Risk Management, which has over 30 years of experience in the DMV industry, can help New York dealerships get their licensing. 

Even better, Barry Risk Management does everything online, so you don’t have to come inside an office and wait for a representative to speak with you. All you need to do is make a phone call, and you’ll get the assistance you need. 

To get your car dealer license in New York, call 1-888-995-TAGS(8247) to speak with a representative at Barry Risk Management. 

Why Vehicle Pickup and Delivery Offers Customers Convenience

vehicle pickup and delivery

If there’s one thing that your customers want, it’s convenience. In today’s world, many consumers seek convenience, even preferring it over equally important factors like price.  

Just look at Amazon Prime. For a little over $10 per month, you can have purchased products on your doorstep within 24 hours. Also, consider food delivery apps. Postmates, Uber Eats, DoorDash, and Grubhub have become staples in society. Even on a nice day, when you can easily hop in your car and pick up your food, it’s tempting to use a delivery service instead of leaving the comfort of your home. 

With convenience reigning in most people’s lives, your customers expect ease and simplicity from every brand they purchase from, including your dealership. It doesn’t matter if you’re not running a billion-dollar e-commerce brand or a food delivery service app. Convenience is not bound to a specific industry—it’s a desire that your customers have for every single brand they come into contact with.  

That’s why your dealership must take steps to offer the same convenience that other companies are providing. If it doesn’t, your brand won’t succeed long-term, and that’s not an exaggeration. 

Luckily, offering this convenience isn’t a hard thing to do. In fact, something as simple as vehicle pickup and delivery can significantly increase your customers’ happiness and satisfaction. 

Why vehicle pickup and delivery is crucial 

The pandemic made one thing very clear for dealerships: you can’t rely on foot traffic. When consumers were confined to their homes, every business struggled, including dealerships that didn’t offer a touchless experience. 

If their customers couldn’t come to the lot, they couldn’t buy a car. Similarly, if they couldn’t drive to the service center, they couldn’t get an oil change or the tune-up they needed. 

This reality forced auto companies to reconcile with the fact that they had to make life easier for their customers. However, don’t get the wrong idea—dealerships have always needed a way to offer more convenience, but the pandemic made that fact crystal clear. 

Even now, as life starts to normalize, people are still wary of coming into dealerships. Crowds and too much face-to-face interaction are not things that everyone is currently comfortable with, especially if they can avoid it. And if you’re assuming your dealership can hold out until life is completely back to normal and foot traffic is on the rise, you may find yourself disappointed. 

Many auto brands—both large and small—are starting to replace face-to-face transactions with touchless experiences like vehicle pickup and delivery services. Brands that were doing it pre-pandemic are now making it the central focus of their business.  

If you’re not doing the same, consumers who had your dealership top-of-mind will remember the auto company down the street and call that one instead. Convenience is king, so regardless of whether there’s a pandemic, your customers will buy from the dealership that’s making their lives easier. 

The benefits of vehicle pickup and delivery 

why vehicle pickup and delivery benefits customers

When it comes to vehicle pickup and delivery services, there are a couple of ways that your auto dealership can provide them. 

One option is to deliver the vehicle that your customer has purchased. If you have online sales capabilities, where customers don’t have to come onto the lot to purchase a car, you can complete this process by delivering their vehicle to them. 

The second option is also simple: pick up the vehicle that needs servicing and deliver it to your customer once it’s ready. This offer will allow consumers to skip the hassle of waiting in line to check in their car and get a loaner vehicle. With your help, customers can simply sit at home while you take care of the details. 

Of course, you can implement both of these options. Doing so would give your customers all of the convenience they seek, which would come with many benefits. 

For example, Brain Benstock, who works at Paragon Honda-Acura in New York City, told Automotive News that his department’s valet program—a vehicle pickup and delivery service—expanded to more than 3,000 trips per month in a little over two years. Major automakers like Audi, Infinity, General Motors, and Fiat Chrysler Automobiles also have local dealers implementing pickup and delivery services because they know how beneficial it is for their customers and success. 

By offering this type of convenience, growth spurts in sales and customer retention are inevitable. Customers who have used vehicle and pickup services even claim that the offering is a “great experience” and “amazing and unique” and that it saved them “time and effort.” 

How to offer convenience to customers

While providing a pickup and delivery service is an excellent idea, it can go terribly wrong if you don’t do it correctly. What’s also important to know is that it can come with costs if you’re not careful. 

Management software, increased labor spending, complexities in your customer’s schedules, and the risk of getting into an accident while driving your customers’ vehicles are all factors you have to consider. Consequently, you may not have the easiest time implementing this strategy. 

After all, even though 67 percent of auto dealers created some sort of vehicle pickup and delivery department in April 2020, only 59 percent of dealers still offer it. The difficulties are sometimes too much to handle, which is why you need to find experts who can help you roll out and maintain this program.

Barry Risk Management has a team of experienced professionals who can help your dealership implement and manage its vehicle pickup and delivery services. With over 30 years of experience in the industry, the representatives at Barry Risk Management know how to handle unforeseen delays, mishaps, schedules, and consumer needs to increase dealer efficiency, enhance customer service, and grow customer satisfaction. 

You don’t have to do this all on your own. Since this type of offering is new territory for so many dealerships, lean on companies like Barry Risk Management for help. The representative you work with will ensure your customers enjoy the convenience they’re seeking so that your sales and retention rates soar. 

For help implementing a vehicle pickup and delivery service, call 1-888-995-TAGS(8247) to speak with a representative at Barry Risk Management. 

What is Dealership Insurance?

what is dealership insurance

Starting any type of business is challenging, but it’s especially difficult when your business requires you to look after employees and a large inventory. For example, perhaps you own a dealership. In this scenario, you have to consider multiple factors to set your company up for success, and one of those factors is dealership insurance.  

This piece of the puzzle is a crucial part of your business plan. Running a successful dealership doesn’t solely hinge on the sleek motor vehicles on your lot and the great salespeople on your team. If you want your dealership to thrive, you need insurance. 

But what exactly is this type of insurance, and how much does it cost? While it’s not easy to find these answers online, that doesn’t mean the answers aren’t important. In fact, you should know everything there is to know about dealership insurance before you try to get it. That way, you understand what you’re looking for and know what to expect as you search for it. 

Do you need dealership insurance? 

It’s a common misconception that buying insurance for your business is an added cost that comes with little to no benefits, but that thinking couldn’t be further from the truth. There are long-term advantages of having insurance for your dealership. With so many things out of your control, your company is always at risk and easily exposed to various financial obligations and liability costs. 

For example, what if someone breaks into your showroom and steals the most precious car in your collection? Or, what if your inventory burns because a fire happens in your stockroom? Even worse, what if you’re showing a customer around your dealership, and they slip and fall? 

All of these scenarios are ones that you can’t prevent. They can happen at any time and any point of the day, and all you can do is react appropriately. If you want to have a good reaction, you need dealership insurance. With it, you won’t get overwhelmed and discouraged because of bad events.

Which dealerships need insurance? 

Outside of the benefits of auto dealer insurance, you may be wondering if your specific dealership needs coverage. After all, there are many types of dealerships, so is insurance only applicable to a certain few? 

Honestly speaking, the answer is no. Auto dealer insurance applies to any garage-related business. For example, you can get dealership insurance if you have one of the following companies:

  • New and used car dealership
  • Motorcycle dealership
  • Motor vehicle dealership
  • Recreational vehicle dealership
  • Powersports dealership
  • Boat and heavy equipment dealership
  • Trailer dealership
  • Auto transmission repair and glass installation
  • General auto repair and service
  • Truck repair and body installation
  • Auto body shop and restoration
  • Auto detailing shops

Any of these businesses can benefit from having dealership insurance, so if you have one of these companies, don’t hesitate to get a policy. 

Types of dealership insurance 

types of dealership insurance

When you decide to get auto dealer insurance, you should seek coverage that’s personalized to your dealership. Luckily, there are many types of dealership insurance that you can choose from, and the one you move forward with should factor in the number of employees you have, the state your business is in, your dealership’s size, and your financial capability.  

1. General Liability 

This type of coverage is the foundation of all liability insurance. It offers diverse protection for auto dealers because it provides coverage for property damage, libel, copyright infringement, bodily injury, slander, misleading advertisements, and more. Additionally, general liability pays for medical expenses that rack up from business operations as well as settlement expenditures and legal costs. 

2. Workers Compensation

It should go without saying that workers’ compensation is necessary for any business. Most states in the U.S. require companies to have this type of policy because it protects you—as the employer—and your employees. 

With workers’ compensation, you’ll get coverage for lost wages and medical expenses that occur because of work-related illnesses or injuries. Additionally, you’ll receive protection if lawsuits regarding negligence ever come up. 

3. Employment Practices Liability Insurance (EPLI)

This insurance is crucial if you have employees, even if your dealership is small. Employment Practices Liability Insurance (EPLI) provides protection for employment-related incidents like wrongful termination, breach of contract, harassment, discrimination, and other work-related issues. 

4. Garage Keepers Liability 

While this policy is optional, it’s still just as important. Garage Keepers Liability helps you if your customer’s vehicle is damaged. It offers protection for theft, extreme weather, vandalism, fire damage, and collision damages that occur at your dealership. It also pays for claims while your customer’s car is in your custody, control, care, or possession. 

5. Garage Liability Insurance

This insurance is quite different than the one above, even though it’s easy to use them interchangeably. Unlike the policy mentioned above, Garage Liability Insurance provides coverage for property damage and bodily injury that happens because of an accident at your dealership. If you want to protect your business when accidents happen, then you need to get this coverage. 

6. Business income 

No business is immune to natural disasters. It doesn’t matter where your business is located—it can get caught in a bad storm. And if you want your dealership to continue operating after the natural disaster ends, you need business income insurance, which covers any lost income. 

For example, maybe you need help covering business expenses that add up during the restoration period or need assistance with payroll expenses. In these cases, business income insurance is great.

7. Errors and Omissions Insurance

At an auto dealership, you’re supposed to help customers look for new and used vehicles, which means you work in the service industry. Because you give professional advice to customers on a regular basis, errors and omissions insurance is critical. 

This type of coverage kicks in when your team doesn’t complete its work correctly. For example, if someone misses a critical step while providing a service or omits information that could harm customers, you want errors and omission insurance to protect you. 

How much does auto dealer insurance cost? 

Like most types of insurance, the cost of dealership insurance depends on a variety of factors. Consequently, it’s not easy to give you a specific rate in a blog post, but it is easy to tell you what insurance companies consider when determining your fee. 

For example, a few factors come into play, including the following: 

  • The size of your dealership (i.e., the number of vehicles for sales, the square footage, and total business value) 
  • What state your dealership is in 
  • The number of employees at your dealership 
  • The number of insurance policies you choose
  • The types of insurance policies that you purchase

If you want a specific quote for your auto dealer insurance, it’s essential to speak with an insurance company. But please keep in mind that it’s critical to contact the right business. 

Most companies will give you insurance quotes that change at any given moment. Typically, none of the quotes are reliable until you commit, and that’s why it’s important to speak with the right insurance company. 

Barry Risk Management is an excellent option if you want a rock-solid insurance quote that won’t change in the blink of an eye. Backed by a team with more than 30 years of experience, Barry Risk Management can find the right insurance policies for your dealership and give you a reasonable price that you can count on. 

Just call 1-888-995-TAGS(8247) to speak with a representative at Barry Risk Management. They’ll give you a fast and reliable quote for your dealership insurance.